Data Deletion Request

Last updated: 09 May 2026

Your right You can request deletion of your personal data held by Al Amman Properties at any time. Email [info@alammanproperties.com](mailto:info@alammanproperties.com) with the subject line **"Data Deletion Request"** and:

• Your full name
• The email address(es) and phone number(s) we have on record
• A copy of a government-issued ID for identity verification

We respond within 14 days of verifying your identity.

What we can delete - Marketing lead data not converted to a transaction - Unused enquiry data older than 90 days - Newsletter subscription records - Cookie preference history

What we must retain (UAE law) - **Real estate transaction records:** 7 years from transaction date (RERA / DLD requirement) - **AML / KYC documentation:** 5 years post-transaction (UAE AML Federal Decree-Law 20 of 2018) - **Tax / accounting records:** as required under UAE Corporate Tax law - **Active service contracts:** for the duration of the contract + 7 years

What happens after deletion - Your data is removed from our active systems within 14 days - Backups containing your data are overwritten in our 90-day backup cycle - Subprocessors (analytics, email delivery, CRM) receive deletion instructions and confirm within 30 days

What if you change your mind? You can re-engage with us anytime. New enquiries start a fresh data record.