For landlords

Maintenance

Pass-through + 10% — on managed jobs

Direct answer

For units under Standard or Premium management, maintenance is bundled. For units outside management, Al Amman offers on-demand maintenance via our vetted vendor network. Fee: pass-through vendor cost + 10% coordination fee. 4-hour SLA for emergencies, 48-hour for standard jobs.

How it works

When a tenant calls at 11pm about a burst pipe or an AC that's stopped working in August, the quality of your maintenance response defines the tenant relationship. Our in-house handymen cover plumbing, electrical, AC, joinery, locks, and appliance fixes for small jobs. For larger work (AC overhaul, bathroom re-fit, painting) we dispatch from a panel of 15 vetted specialists. Pricing is transparent: vendor cost + 10% coordination fee. You see every invoice.

Best for

Landlords outside our management programme who need ad-hoc maintenance, and owner-occupiers.

What's included

24/7 call/WhatsApp intake
In-house handyman dispatch for small jobs
15-vendor panel for specialist work
4-hour SLA for emergencies, 48-hour standard
Invoice transparency: vendor cost + 10% coordination
Photo documentation of work done

FAQs

3 criteria: RERA/DED licensed, insured for work on-site, and at least 2 years on our active panel with positive tenant feedback. We drop vendors the moment they produce repeated quality complaints.

Plumbing leak, AC failure, electrical fault, locked out — all under 4 hours in central Dubai, usually under 2 hours in Marina/Downtown/Business Bay during business hours.

Start with Maintenance?

We can onboard most units in under 7 days. 30-day notice either way means no lock-in.

Start onboarding Compare all tiers