Premium full-service
10% — of annual rent
How it works
Premium exists because our non-resident owners told us the 3% premium over Standard was worth it to remove every residual friction. That translates operationally to: a dedicated account manager per portfolio (not a call-centre); 24/7 tenant support (not 9–7); quarterly physical inspections with a 10-photo report; our own team filing any RERA dispute and attending the hearing; and end-to-end service-charge, chiller, DEWA management across your entire building stack.
Non-resident owners with 1+ unit, or resident owners with 3+ units who want a single accountable PM.
What's included
- Everything in Standard
- 24/7 tenant helpline (escalations routed to on-call manager)
- Quarterly physical inspection + 10-photo report to owner
- In-house RERA Rental Dispute Centre filing & representation
- Service-charge, chiller, DEWA, district-cooling full management
- Dedicated owner concierge (one point of contact)
- Annual portfolio review + tax-ready summary
- Priority access to our leasing pipeline when you list a new unit
FAQs
If a tenant defaults or contests, our RERA-certified team files the case at the Rental Dispute Centre, attends the hearing, and represents you. Typical timeline: uncontested default → 60 days to vacate; contested default → 5–6 months. You're updated via WhatsApp at each milestone.
Yes — we can arrange (or renew) building and contents insurance via our broker partners, and handle any claim coordination. Premium for insurance brokerage is separate, passed through at cost.
Absolutely. 40% of our managed units are in portfolios of 3+. Your concierge gets a consolidated dashboard and a single monthly statement across all properties.
Start with Premium full-service?
We can onboard most units in under 7 days. 30-day notice either way means no lock-in.